OUR

COURSES

SAQA QUALIFICATION ID:
78964
MINIMUM CREDITS:
163
NQF LEVEL:
4
COURSE DURATION:
12 months
TYPE:
FET Certificate
ACCREDITATION NO:
ACC/2016/05/0013
***This course requires a National Senior Certificate

Physical, Mathematical, Computer and Life Sciences

Student

FET Certificate: Information Technology – Technical Support, NQF 4

SUB-FIELD:

Information Technology and Computer Sciences

CAREER OPPORTUNITIES:

– Information Technology and Telecommunications Directors
– IT Specialist Managers
– IT Project and Programme Managers
– IT Business Analysts
– IT Architects and Systems Designers

COURSE DETAILS:

Technology is the future and technical support services are key to ensuring smooth operations. This is done through correct setup, maintenance, troubleshooting and problem-solving.

The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels

 

LEARNING OUTCOMES:

A qualifying learner at this level will be a well-rounded entry-level Systems Support professional with a good fundamental knowledge of the Information Technology field, coupled with interpersonal and business skills, allowing for specialisation in one of the following Systems Support fields:

– Hardware and Infrastructure Support for Personal Computers
– Hardware and Infrastructure Support for Office Products
– Data Communications and Networking (and any new field not specified yet, allowing for new specialisations in this area)

OUR

COURSES

Environmental Sciences

Environmental Practice, NQF2

Environmental Sciences

Environmental Practice, NQF2

Generic Management

New Venture Creations, NQF 4

Generic Management

New Venture Creations, NQF 4

Information Technology
& Computer Sciences​

Information Technology
Technical Support, NQF 4

Information Technology
& Computer Sciences​

Information Technology
Technical Support, NQF 4

Marketing

Contact Centre Support, NQF2

Marketing

Contact Centre Support, NQF2

Office Administration

Business Administration Services, NQF 3

Office Administration

Business Administration Services, NQF 3

Preventive Health

Occupational Health, Safety
and Environment, NQF 2

Preventive Health

Occupational Health, Safety
and Environment, NQF 2

Project Management

Project Support Service, NQF 3

Project Management

Project Support Service, NQF 3

Wholesale & Retail

Wholesale And Retail Operations, NQF 2​

Wholesale & Retail

Wholesale And Retail Operations, NQF 2​

STUDY

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Course notes

** in association with an accredited provider
*** this course requires a National Senior Certificate
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COVID-19

Click here to visit South African
Goverment's offical information portal: 
www.sacoronavirus.co.za

COVID-19

Click here to visit South African
Goverment's offical information portal: 
www.sacoronavirus.co.za