OUR

COURSES

Minimum Credits:
147
SAQA Qualification ID:
48573
NQF Level:
5
Course Duration:
12 months
Type:
National Certificate
Physical, Mathematical, Computer and Life Sciences
National Certificate: Information Technology – Systems Support, NQF 5

SUB-FIELD:

Information Technology and Computer Sciences

Please note:

National Senior Certificate (Matric) is required to enrol for this course

CAREER OPPORTUNITIES:

A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the FET Certificate in IT Technical Support. Employment opportunities upon completing the course/this qualification can lead to the following career opportunities:

– ICT Networking & Support Specialist
– ICT Support Technicians
– Server Operator
– Help Desk Support
– Call or Contact Centre Customer Services
– IT System Support Technician
– Network Administrator
– Network Designing
– Computer Sales

COURSE DETAILS:

– ONLINE COURSE
– No data costs

LEARNING OUTCOMES:

– Use a logical methodology to troubleshoot the common types of hardware and software problems typically encountered in the day-to-day operations of a department in an organization.
– Understand the role of technology in the business context.
– Demonstrate basic application support skills.
– Demonstrate operating system support skills.
– Demonstrate network support skills.
– Relate business problems and information technology solutions.
– Demonstrate appropriate technical reporting skills.
– Demonstrate appropriate customer care in the context of IT support.
– Function appropriately in a change management process within a support team.
– Demonstrate hardware support skills for server computers.
– Demonstrate an understanding of Systems Support contextualized within a selected work area.

How to enrol:

1. Have a copy of your ID and Matric certificate ready to upload
2. Click on START JOB
3. Click on SIGN UP
4. Complete SIGN UP & click SUBMIT
5. Complete onboarding task
6. Are you ready? Click HERE to enrol

OTHER

COURSES

Click on the course you are interested in for more information.

Environmental Sciences

Environmental Practice, NQF 2

Environmental Sciences

Environmental Practice, NQF 2

Generic Management

Generic Management, NQF4

Generic Management

Generic Management, NQF4

Generic Management

New Venture Creations, NQF 2

Generic Management

New Venture Creations, NQF 2

Information Technology & Computer Sciences​

Information Technology Technical Support, NQF 4

Information Technology & Computer Sciences​

Information Technology
Technical Support, NQF 4

Marketing

Contact Centre Support, NQF2

Marketing

Contact Centre Support, NQF2

Office Administration

Business Administration Services, NQF 3

Office Administration

Business Administration Services, NQF 3

Preventive
Health

Occupational Health, Safety and Environment, NQF 2

Preventive
Health

Occupational Health, Safety
and Environment, NQF 2

Project Management

Project Support Service, NQF 3

Project Management

Project Support Service, NQF 3

Wholesale & Retail

Wholesale and Retail Operations, NQF 2​

Wholesale & Retail

Wholesale and Retail Operations, NQF 2​

COVID-19

Click here to visit South African
Government's official information portal 
www.sacoronavirus.co.za

COVID-19

Click here to visit South African
Goverment's offical information portal: 
www.sacoronavirus.co.za