OUR

COURSES

Minimum Credits:
147
SAQA Qualification ID:
48573
NQF Level:
5
Course Duration:
12 months
Type:
National Certificate
Physical, Mathematical, Computer and Life Sciences
National Certificate: Information Technology – Systems Support, NQF 5

SUB-FIELD:

Information Technology and Computer Sciences

Please note:

National Senior Certificate (Matric) is required to enrol for this course

CAREER OPPORTUNITIES:

A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the FET Certificate in IT Technical Support. Employment opportunities upon completing the course/this qualification can lead to the following career opportunities:

– ICT Networking & Support Specialist
– ICT Support Technicians
– Server Operator
– Help Desk Support
– Call or Contact Centre Customer Services
– IT System Support Technician
– Network Administrator
– Network Designing
– Computer Sales
– IT Manager

COURSE DETAILS:

– ONLINE COURSE
– No data costs

LEARNING OUTCOMES:

– Use a logical methodology to troubleshoot the common types of hardware and software problems typically encountered in the day-to-day operations of a department in an organization.
– Understand the role of technology in the business context.
– Demonstrate basic application support skills.
– Demonstrate operating system support skills.
– Demonstrate network support skills.
– Relate business problems and information technology solutions.
– Demonstrate appropriate technical reporting skills.
– Demonstrate appropriate customer care in the context of IT support.
– Function appropriately in a change management process within a support team.
– Demonstrate hardware support skills for server computers.
– Demonstrate an understanding of Systems Support contextualized within a selected work area.

Enrol in 5 Easy Steps:

1. Click on this link: https://atvance.2engage.app
2. Click on START JOB
3. Click on SIGN UP
4. Complete SIGNUP to ATVANCE & click SUBMIT
5. Complete onboarding questionnaire

OTHER

COURSES

Click on the course you are interested in for more information.

Environmental Sciences

Environmental Practice, NQF 2

Environmental Sciences

Environmental Practice, NQF 2

Generic Management

Generic Management, NQF4

Generic Management

Generic Management, NQF4

Generic Management

New Venture Creations, NQF 2

Generic Management

New Venture Creations, NQF 2

Information Technology & Computer Sciences​

Information Technology Technical Support, NQF 4

Information Technology & Computer Sciences​

Information Technology
Technical Support, NQF 4

Marketing

Contact Centre Support, NQF2

Marketing

Contact Centre Support, NQF2

Office Administration

Business Administration Services, NQF 3

Office Administration

Business Administration Services, NQF 3

Preventive
Health

Occupational Health, Safety and Environment, NQF 2

Preventive
Health

Occupational Health, Safety
and Environment, NQF 2

Project Management

Project Support Service, NQF 3

Project Management

Project Support Service, NQF 3

Wholesale & Retail

Wholesale and Retail Operations, NQF 2​

Wholesale & Retail

Wholesale and Retail Operations, NQF 2​

COVID-19

Click here to visit South African
Government's official information portal 
www.sacoronavirus.co.za

COVID-19

Click here to visit South African
Goverment's offical information portal: 
www.sacoronavirus.co.za